iDo Cleaning Guarantee
iDo Cleaning Ltd is an individual business and is therefore determined to provide the highest possible standard of services.
Each cleaner has undergone an intense training course and is a specialist in their particular field.
The workmanship of iDo Cleaning Ltd is fully guaranteed. This means if you are not happy, we will return until you are satisfied. If you are still unhappy, there will be no charge.
Every iDo Cleaning staff undergoes a full criminal, traffic, credit and reference check before signing on.
Every iDo Cleaning staff wears our distinctive uniform and carries a ID card complete with their names. They also carry full insurance cover for your protection.
Each iDo Cleaning staff provides their own cleaning products and equipment, thus eliminating those costs from your budget.
Terms and Conditions of Trade
Any instructions received by you in relation to the quote attached to these terms and conditions (the “Quote”) and/or, as the case may be, the signing of the Quote (where applicable) by you shall constitute your acceptance of these terms and conditions and you agree to be bound by these terms and conditions.
You agree that the following shall apply in respect of the Quote:
a. The iDo Cleaning staff (or as the case may be, iDo Cleaning Ltd) shall perform the services described in the Quote (the “Services”).
b. All prices are exclusive of GST unless otherwise stated.
c. You shall provide the iDo Cleaning staff with all necessary information and access required in order to perform the Services.
d. Payment in full and cleared funds is required upon receipt of each invoice, unless otherwise agreed with the relevant iDo Cleaning staff and iDo Cleaning Ltd.
e. We prefer payment to be made by the “pay now” function on your invoice or Direct Bank Transfer.
f. If you fail to make the payment that is due and payable, interest (calculated daily from the due date until the date that payment is made in full) shall accrue and be payable on the overdue amount at the rate of 1.5% per calendar month, with such interest compounding monthly at such a rate after as well as before any judgment.
g. If you default in payment of any amount when due, you shall indemnify the iDo Cleaning staff and iDo Cleaning Ltd (as applicable) from and against all costs and disbursements incurred (including solicitor/client costs on a full indemnify basis and collection agency costs), arising from, or consequent on, enforcement and/or collection of the overdue amount.
h. You agree that any default by you in relation to these terms and conditions entitles the iDo Cleaning staff (or iDo Cleaning Ltd, as the case may be) to suspend or terminate the supply of Services and Goods.
i. Where the nature of the Services is such that it is covered by the Construction Contracts Act 2002 (“CCA”) and the iDo Cleaning staff (or iDo Cleaning Ltd) has issued a payment claim in accordance with the CCA, the provisions of the CCA shall apply
j. Any quote will be valid for 30 days from the date of issue
k. Any unforeseen work or materials required to complete the Services” may be charged for in addition to any amounts set out in the Quote, following consultation with you.
l. In the event the iDo Cleaning staff (or iDo Cleaning Ltd, as the case may be) supplies any goods or materials in relation to the Services (“Goods”), iDo Cleaning staff (or iDo Cleaning Ltd, as the case may be) retains ownership of such Goods until payment of the goods are made in full and all risk in the Goods shall pass to you on delivery (or deemed delivery).
m. Where the iDo Cleaning staff (or iDo Cleaning Ltd) has designed Goods or type of Services for you, then the copyright in those designs shall remain vested in iDo Cleaning Ltd, unless otherwise agreed by iDo Cleaning Ltd.”
n. Neither iDo Cleaning Ltd (nor its staff) shall be liable in any way to you or be deemed to be in breach of these Terms and Conditions if it fails to supply the Services as a result of anything outside of their reasonable control.
o. Where you are not a “Consumer” (as that term is defined in the Consumer Guarantees Act 1993) or where you are acquiring goods or services for the purpose of a business then:
a. The provisions of the Consumer Guarantees Act 1993 shall not apply
b. The only warranties, guarantees or undertakings we give you in relation to the Goods and / or Services (whether in relation to quality, fitness for purpose or otherwise) are those which we expressly stipulate to you in writing.
However, where you are a Consumer, and are not purchasing Goods or Services for the purpose of a business, then notwithstanding anything contained in these Terms and Conditions you shall have all of the rights conferred on Consumers by the Consumer Guarantees Act.
p. A failure by iDo Cleaning Ltd to exercise any right under these Terms and Conditions is not a waiver of, or variation to, that right.
q. If any provision of these terms and conditions shall be invalid, void, illegal or unenforceable the validity, existence, legality and enforceability of the remaining provisions shall not be affected prejudiced or impaired.
r. These Terms and Conditions shall be governed by the laws of New Zealand and are subject to the jurisdiction of the courts of New Zealand.
s. You irrevocably authorize the iDo Cleaning Ltd to disclose information about you whether collected from you directly or obtained from any other source, to any credit provider or credit reporting agency for the purposes of providing or obtaining a credit reference, debt collection or notifying a default by you
t. iDo Cleaning Ltd reserves the right to review these Terms and Conditions at any time. If, following any such review, there is to be any change, that change will take effect from the date on which iDo Cleaning Ltd provides notice of the same. If you do not agree with the changes, then you may stop using the Services.